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Parcel motel

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    #62
    flazio
    Registered Users Posts: 13,137 ✭✭✭✭flazio


    Unrealistic wrote: »
    They cover this in their FAQ. If the item doesn't fit in their collection boxes they will hold it for you at the nearest Nightline depot. I think the 10kg limit still applies though. I don't know what happens if you exceed that.

    And in relation to Galway where's that?


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    #63
    GerardKeating
    Registered Users Posts: 7,660 ✭✭✭GerardKeating


    flazio wrote: »
    And in relation to Galway where's that?


    Nightline
    Unit 2
    Railway Lane
    Deerpark Industrial Estate
    Oranmore
    Galway


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    #64
    snowstreams
    Registered Users Posts: 1,318 ✭✭✭snowstreams


    I wonder can you just say you want to collect it from the Oranmore depot.
    Its far handier for me than going into college road in traffic.


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    #65
    biko
    Registered Users Posts: 81,220 ✭✭✭✭biko


    Find your closest PM locations here
    http://www.parcelmotel.com/locations.html


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    #66
    _Whimsical_
    Registered Users Posts: 7,953 ✭✭✭_Whimsical_


    Unrealistic wrote: »
    They cover this in their FAQ. If the item doesn't fit in their collection boxes they will hold it for you at the nearest Nightline depot. I think the 10kg limit still applies though. I don't know what happens if you exceed that.

    I got something that didn't fit in their box and they offered to deliver it to my home for an extra 10 euro. It suited me fine, saves a trip or hauling around something big.Give them a ring, theyre very helpful.


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    #67
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    Packages over the max size or over 10kg goes to their depot for collection at no extra charge, or delivered to an alternative address for €10.50 extra (so €14 total).

    Packages over 35kg have an additional charge of €3.50 per 10kg (or part thereof) over the 35kg.

    (http://www.parcelmotel.com/howmuch.html)


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    #68
    Trilla90
    Registered Users Posts: 165 ✭✭Trilla90


    do dabs.com work with parcel motel?


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    #69
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    Trilla90 wrote: »
    do dabs.com work with parcel motel?

    Anywhere that will post to a UK address works. You're given a delivery address in Northern Ireland and they forward it down to a collection locker. Dabs or any seller don't need to know about the process... they just post to the NI address.

    I've used it about 20 times so far... great service!


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    #70
    Trilla90
    Registered Users Posts: 165 ✭✭Trilla90


    J o e wrote: »
    Anywhere that will post to a UK address works. You're given a delivery address in Northern Ireland and they forward it down to a collection locker. Dabs or any seller don't need to know about the process... they just post to the NI address.

    I've used it about 20 times so far... great service!

    yeah iv used it a few times myself just thought certain retailers might be funny about it, i've only used it with amazon so far it is a great service though


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    #71
    El_Dangeroso
    Users Awaiting Email Confirmation Posts: 5,620 ✭✭✭El_Dangeroso


    I've used it loads of times it's great, one time had a oversized parcel and there was a bit of a delay in getting it to the depot in Oranmore.

    A few days later I received an email from their customer service apologising for the delay and comping a free stay. Really good service I have to say.


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    #72
    GerardKeating
    Registered Users Posts: 7,660 ✭✭✭GerardKeating


    J o e wrote: »
    Anywhere that will post to a UK address works.

    Not exactly true, order a few items recently off Amazon.co.uk, they were spread over a few different sellers, once of them would not ship to Parcel Motel, the others did.


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    #73
    bonzodog2
    Registered Users Posts: 6,220 ✭✭✭bonzodog2


    Its worth checking with sellers that offer free UK shipping, that it includes NI


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    #74
    2rkehij30qtza5
    Closed Accounts Posts: 1,476 ✭✭✭2rkehij30qtza5


    I used parcel motel for the first time recently and it's fantastic!!! Saved me approx €30 in shipping costs! Highly recommended.


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    #75
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    J o e wrote: »
    Packages over the max size or over 10kg goes to their depot for collection at no extra charge, or delivered to an alternative address for €10.50 extra (so €14 total).

    Packages over 35kg have an additional charge of €3.50 per 10kg (or part thereof) over the 35kg.

    (http://www.parcelmotel.com/howmuch.html)

    Just a heads up... they've increased their charges for receiving oversized items. I got charged €7 yesterday for an item that is oversized and has to be collected... previously there was no extra charge over the €3.50 as it isn't overweight.

    I was wondering why I was being charged extra and found that the new charges just came in yesterday :o and were only mentioned in one of their email newsletter, wan't asked to agree to the increased prices. :mad:

    See here: http://www.parcelmotel.com/howmuch.html

    Another confusion is they sent an SMS and email to say it's ready for collection in Finglas, Dublin - they said that before but when I rang it was actually in Oranmore. I rang Oranmore and they didn't have it this time... but said it might arrive today (Saturday).
    GerardKeating wrote: »
    J o e wrote: »
    Anywhere that will post to a UK address works.

    Not exactly true, order a few items recently off Amazon.co.uk, they were spread over a few different sellers, once of them would not ship to Parcel Motel, the others did.

    What reason did they give? :confused:
    bonzodog2 wrote: »
    Its worth checking with sellers that offer free UK shipping, that it includes NI

    If it doesn't include NI then they're not offering free UK shipping, most likely it's free GB shipping (+ maybe excluding a few islands), so take that up with them. UK is short for "United Kingdom of Great Britain and Northern Ireland".


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    #76
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    J o e wrote: »
    Another confusion is they sent an SMS and email to say it's ready for collection in Finglas, Dublin - they said that before but when I rang it was actually in Oranmore. I rang Oranmore and they didn't have it this time... but said it might arrive today (Saturday).

    Got through to them and it actually is sitting for collection in their depot in Dublin! :mad:


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    #77
    deliege
    Registered Users Posts: 104 ✭✭deliege


    J o e wrote: »
    Got through to them and it actually is sitting for collection in their depot in Dublin! :mad:

    Joe, did you get it sent closer to here in the end? Just received a similar text message and for sure won't go fetch my parcel in Dublin...:eek:


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    #78
    Gambas
    Registered Users Posts: 846 ✭✭✭Gambas


    deliege wrote: »
    Joe, did you get it sent closer to here in the end? Just received a similar text message and for sure won't go fetch my parcel in Dublin...:eek:

    Same thing happened me last week. Ring Finglas and they'll move it to Oranmore for you at no cost where you can pick it up tomorrow.

    The annoying thing is that I ordered three items from a store (not amazon) that decided in its wisdom to put them in an huge box with about 50% empty space and a package that shouldn't have been oversized ended up too large.


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    #79
    deliege
    Registered Users Posts: 104 ✭✭deliege


    Thanks for that Gambas. Will call them now...
    Gambas wrote: »
    ... I ordered three items from a store (not amazon) that decided in its wisdom to put them in an huge box with about 50% empty space and a package that shouldn't have been oversized ended up too large.

    Yep, I suspect that's what happened here too. Amazon is doing this more and more too. Last week my son got a box so big he could sit in it and pretend it was a boat :rolleyes:


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    #80
    GerardKeating
    Registered Users Posts: 7,660 ✭✭✭GerardKeating


    deliege wrote: »
    Thanks for that Gambas. Will call them now...



    Yep, I suspect that's what happened here too. Amazon is doing this more and more too. Last week my son got a box so big he could sit in it and pretend it was a boat :rolleyes:

    On the bright side, less likely to be arrive damaged in an oversized box, and "free toy boat"... :)


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    #81
    _Whimsical_
    Registered Users Posts: 7,953 ✭✭✭_Whimsical_


    Did anyone get the free gift Parcel Motel are offering new customers ?

    If it's complete rubbish surely people will be annoyed they had to go especially to the locker to pick it up... so I can't help thinking it must be decent.
    Anyone know ?


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    #82
    elfy4eva
    Registered Users Posts: 1,204 ✭✭✭elfy4eva


    _Whimsical_ wrote: »
    Did anyone get the free gift Parcel Motel are offering new customers ?

    If it's complete rubbish surely people will be annoyed they had to go especially to the locker to pick it up... so I can't help thinking it must be decent.
    Anyone know ?

    I could be wrong, but I think I heard somewhere it's like a pair of spa slippers and hand towel?


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    #83
    Mrs OBumble
    Registered Users Posts: 25,960 ✭✭✭✭Mrs OBumble


    Signed up fairly recently, with the free-gift offer on the table. But I haven't been offered it, and TBH not too worried, I've got enough shyte already without "free gifts".


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    #84
    GekkePrutser
    Closed Accounts Posts: 673 ✭✭✭GekkePrutser


    Mrs OBumble wrote: »
    Signed up fairly recently, with the free-gift offer on the table. But I haven't been offered it, and TBH not too worried, I've got enough shyte already without "free gifts".

    One of my colleagues got it, it wasn't much to write home about anyway. As far as I recall it was indeed a pair of airplane slippers and some similarly cheap stuff.

    When I signed up you still got the first 2 stays for free. Which was nicer I think.

    But there was nothing stopping people signing up a new account when their free stays were used up so I never expected that to last long. And fair enough, its a great service and well priced I think.


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    #85
    _Whimsical_
    Registered Users Posts: 7,953 ✭✭✭_Whimsical_


    Well no way I'm budging just to get that gift. Thanks for the answers . :)


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