Confused

ConorCBS

I'm confused and would just like to clear something up.

Around 6 months or so ago, I changed from Vodafone to Eircom broadband after a salesperson called to my house. We were given details which I believe I had to change on my internet settings to change my broadband to Eircom. However, I never did this. I believe I am still getting my broadband service from Vodafone, however I am not paying them, but I am paying Eircom.

I still have my Vodafone router and the Vodafone customers in my area have been experiencing broadband dropping over Christmas due to works being done in my area. I have been experiencing this too as of today so maybe I am still getting a service from them.

I would just like if you could check out my situation? I can PM you my phone number and stuff if you like.

eircom: Tony

ConorCBS wrote: »

I'm confused and would just like to clear something up.

Around 6 months or so ago, I changed from Vodafone to Eircom broadband after a salesperson called to my house. We were given details which I believe I had to change on my internet settings to change my broadband to Eircom. However, I never did this. I believe I am still getting my broadband service from Vodafone, however I am not paying them, but I am paying Eircom.

I still have my Vodafone router and the Vodafone customers in my area have been experiencing broadband dropping over Christmas due to works being done in my area. I have been experiencing this too as of today so maybe I am still getting a service from them.

I would just like if you could check out my situation? I can PM you my phone number and stuff if you like.

Hi Conor
yes, PM me the details and I can have a look at this for you.
Tony

ConorCBS

Thanks for your help.

eircom: Mark

ConorCBS wrote: »

Thanks for your help.

Hi ConorCBS

Did you manage to contact broadband support has there been any improvement?

Thanks, Mark