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Fluctuating speeds

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  • 28-12-2012 2:38pm
    #1
    Shamrock883
    Registered Users Posts: 75 ✭✭


    Hi Folks,

    I have a reference number for a job that has been "escalated to an Engineer" but I was wondering - on my router page (3rd party netgear) it shows my downlink as half a meg but with the upload at 128. We're on home plus so would I be right in saying the down should be ~ 3012 despite what the line can hold? This number keeps fluctuating. It's at half a meg now but it might go up to 2 megs depending on what it feels like (but never over 2, surprisingly).

    (NB - when it is on 2 (and usually giving 1.6-1.8), it still takes google.ie 30 seconds to load so not really consistent. I'm testing using the router directly into the MPS and ethernetted into a desktop)

    Was just wondering whether ye could shed some light on it. Problem has been present for three or four months. Crackly as hell phone line is also an issue but probably related to the same fault.

    Thanks,
    Cillian


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  • Options
    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Shamrock883 wrote: »
    Hi Folks,

    I have a reference number for a job that has been "escalated to an Engineer" but I was wondering - on my router page (3rd party netgear) it shows my downlink as half a meg but with the upload at 128. We're on home plus so would I be right in saying the down should be ~ 3012 despite what the line can hold? This number keeps fluctuating. It's at half a meg now but it might go up to 2 megs depending on what it feels like (but never over 2, surprisingly).

    (NB - when it is on 2 (and usually giving 1.6-1.8), it still takes google.ie 30 seconds to load so not really consistent. I'm testing using the router directly into the MPS and ethernetted into a desktop)

    Was just wondering whether ye could shed some light on it. Problem has been present for three or four months. Crackly as hell phone line is also an issue but probably related to the same fault.

    Thanks,
    Cillian


    Hi Shamrock883
    could you PM me the case ref number and your own tel no.?
    Yes crackle on line would signify an issue with line, possibly insulation issue?? We can test this also.
    Tony


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