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ACTUAL meter reading

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  • 31-12-2012 6:28pm
    #1
    Longford Lass
    Closed Accounts Posts: 260 ✭✭


    Hi there.
    Just a quick question.
    I got my ebill on Dec 22nd or thereabouts with payment due Jan 7th.
    This bill was estimated and I emailed actual readings there today.
    Can you advise if these readings will be reflected in payment thats presented for in a weeks time??
    Regards...


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Longford Lass,

    Have you received any notification of a revised bill by email in the meantime? If you send us your account details we can check to see if the readings were registered on system.

    We provide a number of ways for customers to submit actual readings if they received an estimated bill/missed the meter reader - see here. ESB Networks plan to read your meter 4 times a year, so in a 12-month period, customers can expect 2 estimations.

    Hope this helps.

    Thanks,

    David


  • Options
    #3
    Longford Lass
    Closed Accounts Posts: 260 ✭✭Longford Lass


    Hi David.
    I only sent the actual readings online through me ebill page on Dec 31st so havent received any notification just yet anyway.
    I have no problem with estimated readings at all...just at this time of year with my usage way up I'd rather know where I stand by getting an actual reading bill.
    I'll email you the details and you can check this further for me when you get a chance.
    Many thanks...


  • Options
    #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Longford Lass,

    David is not in again until next Monday so do private message me the details if you wish and I will investigate.

    Regards,
    Una


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