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How do I reprogram my sensors with Engineer Code

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  • 07-01-2013 4:21pm
    #1
    Blackrock63
    Registered Users Posts: 4 ✭


    I have an Eircom Phonewatch Premier Wireless Alarm System. Recently we had some building work carried out on the house and they disconnected the electrics for 3 days. Unfortunately the alarm system shut down. Eircom Customer Service have informed me that the sensors/system need reprogramming as it has lost it's memory and will not work. After some wrangling i have requested the Engineer Code but i do not know hwo to reprogamme the sensors. Can anybody help me with this? I have attached a picture of the miodel of alarm i am talking about.

    Thanks in advance of your help
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    #2
    altor
    Registered Users Posts: 11,685 ✭✭✭✭altor


    Blackrock63 wrote: »
    I have an Eircom Phonewatch Premier Wireless Alarm System. Recently we had some building work carried out on the house and they disconnected the electrics for 3 days. Unfortunately the alarm system shut down. Eircom Customer Service have informed me that the sensors/system need reprogramming as it has lost it's memory and will not work. After some wrangling i have requested the Engineer Code but i do not know hwo to reprogamme the sensors. Can anybody help me with this? I have attached a picture of the miodel of alarm i am talking about.

    Thanks in advance of your help

    It is a very old system. I would recommend getting Eircom to do this for you. If you damage any of the sensors on this system there will be no way of replacing them.

    www.altor.ie



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    #3
    Blackrock63
    Registered Users Posts: 4 ✭Blackrock63


    Hi Altor, thanks for the reply. I am not too worried about damaging the sensors. If i do then i will look to replace the alarm system all together as Eircom PW requires us to have a phone line and neither me nor my wife use this as we both have mobile telephones. We have SKY+ but are looking to move to UPC for TV, Phone, Broadband etc and i believe that Eircom PW doesn't work with UPC line so if i damage the alarm then we will look to change all of the above and the alarm too.

    Any guidance on reprogramming would be most appreciated.

    If i do damage it, what system, supplier and fitter would you recommend? Do you provide this service

    Thanks,
    Alan


  • Options
    #4
    altor
    Registered Users Posts: 11,685 ✭✭✭✭altor


    Blackrock63 wrote: »
    Hi Altor, thanks for the reply. I am not too worried about damaging the sensors. If i do then i will look to replace the alarm system all together as Eircom PW requires us to have a phone line and neither me nor my wife use this as we both have mobile telephones. We have SKY+ but are looking to move to UPC for TV, Phone, Broadband etc and i believe that Eircom PW doesn't work with UPC line so if i damage the alarm then we will look to change all of the above and the alarm too.

    Any guidance on reprogramming would be most appreciated.

    If i do damage it, what system, supplier and fitter would you recommend? Do you provide this service

    Thanks,
    Alan

    Hi Alan,

    It is an old system.
    I have done battery replacements with this system but never programmed one. You would need P.W to do this for you.

    www.altor.ie



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