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ulster bank online issues ....again?

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  • 08-01-2013 4:42pm
    #1
    montzarella
    Registered Users Posts: 127 ✭✭


    Hi,

    has anyone had any recent issues with ulsterbank?

    I made a payment off my credit card in the post office last Friday and the money has not left my account. This usually happens fast, so I called UB today, they tell me that the payment did not go through, they have told me to go back to the post office where i made the payment and request they do a tracer... or to make the payment again.

    They are telling me for definite that no transaction was made, even thought I have the transaction receipt from the post office showing the details of the payment I made using my laser card.

    I decide to ring my credit card company and check my balance...they HAVE received the payment?!?

    Anyone else have any account issues like this at the mo? I cant be doing with this anymore. Didnt change accounts last time but I will now.


Comments

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    #2
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    Is there a difference between your available balance and your actually balance?


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    #3
    montzarella
    Registered Users Posts: 127 ✭✭montzarella


    unclebill98 wrote: »
    Is there a difference between your available balance and your actually balance?

    The balance does not reflect that the payment was made at all


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    #4
    Bummer1234
    Registered Users Posts: 1,850 ✭✭✭Bummer1234


    I currently have a problem with my account when the balance has a substantial amount and available is at zero, Is there an issue with the bank or has anyone else got this?


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    #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Bummer1234 wrote: »
    I currently have a problem with my account when the balance has a substantial amount and available is at zero, Is there an issue with the bank or has anyone else got this?

    Having a problem at the amount with the amount I have as balance and available amount. Transactions weeks ago have not come of my card fully yet.


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    #6
    Bummer1234
    Registered Users Posts: 1,850 ✭✭✭Bummer1234


    Anyone have there account resolved yet,Mine is still the same :mad:


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    #7
    brianc27
    Registered Users Posts: 668 ✭✭✭brianc27


    my available balance is about 60 quid less then my actual balance, been like that for the last 2 weeks, thought it was a tranaction that i made that just has not registered yet but i checked my statement there and im all up to date for the last 2 weeks, dunno why its showing as 60 quid less now


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