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will our exchange be upgraded?

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  • 11-01-2013 12:02pm
    #1
    greenpilot
    Registered Users Posts: 1,656 ✭✭✭


    Hi Alan et al,

    I live in Mayo, equidistant between Castlebar, Westport and Newport. I constantly get reps ringing to say that I am eligible for Broadband. Hell, one of them even tested the line. Now, you and I both know this is not the case, so when I rang back and got someone to re test the line, I was told, oh sorry, I an now not eligible. Now, I have already cancelled my phone with you due to your engineers taking 15 days over Christmas to fix a fault. So, before I sign up to Westnet for broadband, I'm giving you an opportunity to retain a customer. Can I get Broadband, yes or no, and If I Can't, when will it be available.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    greenpilot wrote: »
    Hi Alan et al,

    I live in Mayo, equidistant between Castlebar, Westport and Newport. I constantly get reps ringing to say that I am eligible for Broadband. Hell, one of them even tested the line. Now, you and I both know this is not the case, so when I rang back and got someone to re test the line, I was told, oh sorry, I an now not eligible. Now, I have already cancelled my phone with you due to your engineers taking 15 days over Christmas to fix a fault. So, before I sign up to Westnet for broadband, I'm giving you an opportunity to retain a customer. Can I get Broadband, yes or no, and If I Can't, when will it be available.

    [font=Calibri","sans-serif]Hi greenpilot

    Could you PM me your old telephone numberor address (preferably old telephone or account number) please? I will run a test and look into plans for your exchange.

    Regards

    Al[/font]


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