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Disconnected a day after receiving a bill?

fionnank · 2013-01-15 20:13:49

I only recently joined eircom for phone and broadband services. Within a week of joining I received a bill demanding immediate payment. I paid this and had not received a bill until yesterday when another immediate payment demand was sent. I paid this today only to find that I have been cut off already. Am I not entitled…

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15-01-2013 9:13pm

#1

fionnank

Registered Users Posts: 1 ✭

Join Date: October 2012

Posts: 0

I only recently joined eircom for phone and broadband services. Within a week of joining I received a bill demanding immediate payment. I paid this and had not received a bill until yesterday when another immediate payment demand was sent. I paid this today only to find that I have been cut off already. Am I not entitled to some time to pay it?

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#2 16-01-2013 2:26pm
eircom: Linda

Closed Accounts Posts: 171 ✭✭

Join Date: September 2012

Posts: 171

fionnank wrote: »

I only recently joined eircom for phone and broadband services. Within a week of joining I received a bill demanding immediate payment. I paid this and had not received a bill until yesterday when another immediate payment demand was sent. I paid this today only to find that I have been cut off already. Am I not entitled to some time to pay it?

Hi fionnank

Can you PM me with your phone / account number and I will looking into this for you?

Regards
Linda

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