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Int. bank transfer

aujopimur · 2013-01-16 13:55:05

I've attepted to do an online int. money transfer for the first time. At the point where it should be complete I get "The system has logged you out" message, where am I going wrong?.

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16-01-2013 2:55pm

#1

aujopimur

Registered Users Posts: 3,953 ✭✭✭

Join Date: June 2009

Posts: 3798

I've attepted to do an online int. money transfer for the first time.
At the point where it should be complete I get "The system has logged you out" message, where am I going wrong?.

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#2 16-01-2013 3:02pm
Bank of Ireland: Billy

Closed Accounts Posts: 1,066 ✭✭✭

Join Date: March 2012

Posts: 1035

Hi aujopimur,

Thanks for posting.

Please call Banking 365 on 0818 365 365 / 00 353 1 4044000 when you have computer access and a representative will check the settings on your browser which should resolve the issue.

Representative assisted hours are 8am – 12midnight Monday to Friday and 9am – 6pm Saturday, Sunday and holidays.

Thanks

Billy

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#3 16-01-2013 4:31pm
LifeBeginsAt40

Closed Accounts Posts: 328 ✭✭

Join Date: February 2012

Posts: 302

You are automatically logged out after a period of time.

So make sure you have all the details ready to hand BEFORE you log into 365Online. I know from experience that I have to have account numbers ready to cut and paste as often not enough time to manually type IBAN / account numbers before the BOI system times out.

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