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WINDOWS 8 UPDATE ERROR CODE: Code 80073712

  • 18-01-2013 2:01pm
    #1
    ITS_A_BADGER
    Closed Accounts Posts: 1,232 ✭✭✭


    Hi so when i try to install " 3 important windows updates" i get the errorCode 80073712 failed to install updates. The get help with error button yeilds no results either.

    OP= windows 8

    I have tried the sfc/ scannow command and it brings this :

    sfcerror.png

    also the updates are:

    UPDATES.png


    any suggestions to fix it?
    Tagged:


Comments

  • #2
    GreenWolfe
    Registered Users, Registered Users 2 Posts: 1,731 ✭✭✭GreenWolfe


    I'll bump this thread - I'm having the same issue on Windows 8 with updates KB2737084, KB2757638, KB2770660 and KB2777294.

    From googling around, I've tried:
    1. running sfc /scannow
    2. stopping the Windows Update service and deleting the data in C:\Windows\SoftwareDistribution\Download
    3. going to C:\Windows\servicing\packages and deleting any file with the affected KB numbers

    After doing the above and rebooting, the problem is still there.

    Usual warnings about mucking around in the Windows directory apply.


  • #3
    200motels
    Registered Users, Registered Users 2 Posts: 2,604 ✭✭✭200motels


    EarthlyPangaea wrote: »
    I'll bump this thread - I'm having the same issue on Windows 8 with updates KB2737084, KB2757638, KB2770660 and KB2777294.

    From googling around, I've tried:
    1. running sfc /scannow
    2. stopping the Windows Update service and deleting the data in C:\Windows\SoftwareDistribution\Download
    3. going to C:\Windows\servicing\packages and deleting any file with the affected KB numbers

    After doing the above and rebooting, the problem is still there.

    Usual warnings about mucking around in the Windows directory apply.
    A friend of mine had the same problem and it transpired that an update for framework 4.5 was the culprit, so he restored it to before the framework update and then hid that update and everything is updating fine now, it might work for you.


  • #4
    GreenWolfe
    Registered Users, Registered Users 2 Posts: 1,731 ✭✭✭GreenWolfe


    200motels wrote: »
    A friend of mine had the same problem and it transpired that an update for framework 4.5 was the culprit, so he restored it to before the framework update and then hid that update and everything is updating fine now, it might work for you.

    I got an opportunity to try that out, unfortunately it didn't work. Thanks for the suggestion. I think I'll just leave it alone for now and see what happens when the next Patch Tuesday comes around.


  • #5
    ITS_A_BADGER
    Closed Accounts Posts: 1,232 ✭✭✭ITS_A_BADGER


    What i did to fix it for me, well not really a fix but i had to restore a previous system image, I couldnt find a fix online so this was a last resort and it worked and all the update went with it, im going to back up now more often, hope you find a fix soon


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