netflix problems

spitfireIRL

always worked fine until yesterday, any time i try to watch anything it gets to 31% then get this message

"An internet or home network connection problem is preventing playback. please check your internet connection and try again or visit netflix.com/tvhelp experience guidance. (code: R8156-6061)"

now netflix works perfectly on the laptop (same place in the house, have them both hooked up to a monitor), and sky works fine on the xbox also...

Patsy fyre

Maybe try delete and reinstall the app.

FreezeUp

spitfireIRL wrote: »

always worked fine until yesterday, any time i try to watch anything it gets to 31% then get this message

"An internet or home network connection problem is preventing playback. please check your internet connection and try again or visit netflix.com/tvhelp experience guidance. (code: R8156-6061)"

now netflix works perfectly on the laptop (same place in the house, have them both hooked up to a monitor), and sky works fine on the xbox also...

Habe you altered the DNS settings by any chance?

spitfireIRL

No haven't changed anything. Just gonna do the old reliable and re-install, will report back then. It's just strange because it's always exactly 31%, and have no other issues using anything else on it

FreezeUp

Yeah that will probably be best then. Let us know how it goes

spitfireIRL

yup worked perfectly, can't beat re-installing thanks lads!