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Connection dropping all day and evening..is it the weather?

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  • 23-01-2013 12:12am
    #1
    fussyonion
    Registered Users Posts: 7,819 ✭✭✭


    My connection's been dropping all day today and this evening. Have to keep reconnecting manually. What's going on? Eircom doesn't seem very stable at the moment; is it the weather?!


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    fussyonion wrote: »
    My connection's been dropping all day today and this evening. Have to keep reconnecting manually. What's going on? Eircom doesn't seem very stable at the moment; is it the weather?!
    Hi Fussyonion,
     
    I have your landline number from a previous query you had in the past and ihave conducted a few tests. I have identified that you modem is in need of a firmware update [font=Calibri","sans-serif]and I can email youa firmware update file and instructions of how to upload this file if you would like to PM me your email address in which I can send his file to? All other tests i have conducted confirm that there are no issues on your line apart from the modem firmware issue.[/font]
     
    [font=Calibri","sans-serif]Regards[/font]
     
    [font=Calibri","sans-serif]Al[/font]


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