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Movpower 5200mAh Battery Pack €16.06 delivered
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29-01-2013 1:31pm#1
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just as an FYI for anyone hoping to use parcel motel with expansys, unless you can provide documentary proof (bills etc.) that you actually live at your parcel motel address, they won't deliver there.
unfortunately, i found out too late and the net result was that after my order was put on hold and i was repeatedly fobbed off by low level phone monkeys i eventually got to speak to a manager and spent quite a while attempting to explain the whole concept of parcel motel to her, she promised to have their finance department 'look into it' and find out why they hadn't sent on my order nd sort out the problem, their response was to cancel the order entirely (against my specific instructions not to) and process a refund of the money to my credit card as there wasn't enough left on the card to do so and by the time the refund was credited back to the card it was too late to re-order anywhere else in time for xmas.
when i tried to contact them about it after that, rather than offer me something for the utter clusterfock that was their customer service experience, their tactic was to just ignore my emails entirely from there on in.0 -
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