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Visa Debit Government Duty

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  • 29-01-2013 4:30pm
    #1
    sbEdge
    Registered Users Posts: 111 ✭✭


    Hi,

    On the 23rd of January I was charged twice for €5.00 for government duty on my ATM card. The BOI website says that the duty for the year is only €5.00. Is there any reason I would be charged twice? I only have one card, my previous laser card was to be cancelled after activation of the Visa debit card.

    Thanks,

    Stephen


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  • Options
    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi sbEdge,

    Thanks for taking the time to post.

    The only time you would be liable for two Government Card Duties, is if you had two activated cards in use on your account. As you have only the one card it does sound as if you have been charged the second amount in error. If you contact your account holding branch a representative will be happy to look into this further and arrange a refund if necessary. You can find contact details for your branch here.

    Thanks
    Tara


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