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I am wondering why I got a bill for 148euro when I have a pay as you go meter

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  • 30-01-2013 6:57pm
    #1
    JennieW
    Registered Users Posts: 2 ✭


    I am wondering why I got a bill for 148euro when I have a pay as you go meter


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    #2
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    Did you only get the payg meter installed?

    What is the billing date on the bill, from X to X.

    The reps will be online again in the morning for better help.


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    #3
    JennieW
    Registered Users Posts: 2 ✭JennieW


    I got it at the start of November and the bill is dated from 24th Nov to 24th Jan


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    #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Jennie,

    Every Electric Ireland customer, including those with a PAYG meter, is issued a bill outlining usage and the full balance including arrears. In the case of people with a PAYG meter, it is an information statement moreso than a bill, because it is not due to be paid two weeks from the issue date. PAYG meter system remains as is.

    If you would like me to have a look at your account, just drop me a private message with your Electric Ireland account number, your name/address in full as they appear on your account, and either your date of birth or the contact telephone number on your account.

    Regards,
    Una


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