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O2 Nokia phone not covered by warranty after 2.5 months?

petpoodle · 2013-01-31 10:03:11

Hi all, just looking for some advice, My son bought a Nokia phone in o2 on November 8th, 2012 which cost 180 euros. It stopped charging and he brought it back - the pin of the charger is fused to the motherboard (sorry not technical so hope I'm describing it properly). They say this is damage and the warranty does not…

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31-01-2013 11:03am

#1

petpoodle

Registered Users Posts: 3 ✭

Join Date: January 2013

Posts: 1

Hi all, just looking for some advice, My son bought a Nokia phone in o2 on November 8th, 2012 which cost 180 euros. It stopped charging and he brought it back - the pin of the charger is fused to the motherboard (sorry not technical so hope I'm describing it properly). They say this is damage and the warranty does not cover it but the charger was plugged in to the wall beside his desk where every other phone he's ever had has been charged with no problems. They told him to bring it to the Nokia shop who told him it cant be repaired.
It seems to me that the charger was faulty and he is being fobbed off but I would appreciate any input from anyone who has knowledge of this area.
Thanks in advance.

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#2 31-01-2013 11:27am
Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,305 CMod ✭✭✭✭

Join Date: September 2001

Posts: 22864

You can ask o2:

http://www.boards.ie/ttforum/1479

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