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customer won't pay

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  • 04-02-2013 12:40pm
    #1
    SAR10
    Registered Users Posts: 5 ✭


    Need some advise please. I have a customer ( solicitors ) who owe me a small amount for goods going back to last May. Every time we call for payment they keep saying they will send out a cheque. ( amount is €210.14 ).
    They are now are saying they will pay when they have the money to. The lady in the firm sounds like she has not intention of paying the bill. We are a very small business & can't afford to take any "hits" on monies outstanding.
    Can anybody advise best route to take please


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    #2
    mitosis
    Registered Users Posts: 2,000 ✭✭✭mitosis


    I find that sending a fax every day focuses the mind. Also, call in in person - they find it harder to lie to your face.


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    #3
    The Corinthian
    Closed Accounts Posts: 19,777 ✭✭✭✭The Corinthian


    AFAIK, this should be covered by the Small Claims Court, since 2010.

    If so, make sure you have plenty of evidence that they have accepted the goods and agreed to the debt, ideally in writing. Then send them a registered letter outlining how their debt is long overdue and if they don't pay within X days you'll be forced to take legal action. If they still don't pay, apply to the small claims court, using their procedures.

    If not, then what mitosis suggests is your only realistic course of action. I've done the whole turning up at their doorstep on a daily basis routine myself in the past and it does often work, especially if you make no secret of why you're there while they have clients present.


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    #4
    Peterdalkey
    Closed Accounts Posts: 2,091 ✭✭✭Peterdalkey


    Tell them that you are getting on to the Law Society as they are obviously unable to pay their debts, bet you get your money.

    complaints@lawsociety.ie.


    cheers

    peter


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    #5
    SAR10
    Registered Users Posts: 5 ✭SAR10


    Will send the registered letter thanks. I have already threatened legal action, the reply was " do what you have to do". Its so annoying, they think they can just keep putting you off until you get fed up because its not a huge amount. Unfortunately, we have been stung for quite a bit on money of the last 3 years.
    Many thanks


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    #6
    Kristopherus
    Registered Users Posts: 11,907 ✭✭✭✭Kristopherus


    Send a note of the outstanding amount in big letters on a postcard.


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    #7
    joeguevara
    Registered Users Posts: 8,075 ✭✭✭joeguevara


    Kristopherus wrote: »
    Send a note of the outstanding amount in big letters on a postcard.

    If it is to a named individual this breaches data protection law and the person could be sanctioned by the Data Protection Commissioner. Case law on this subject on DPC website.


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    #8
    SAR10
    Registered Users Posts: 5 ✭SAR10


    will do, thanks


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    #9
    Kristopherus
    Registered Users Posts: 11,907 ✭✭✭✭Kristopherus


    joeguevara wrote: »
    If it is to a named individual this breaches data protection law and the person could be sanctioned by the Data Protection Commissioner. Case law on this subject on DPC website.

    Can be sent to the registered name, no problem.


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    #10
    joeguevara
    Registered Users Posts: 8,075 ✭✭✭joeguevara


    Kristopherus wrote: »
    Can be sent to the registered name, no problem.

    Solicitors firms are usually sole traders or partnerships (identifiable people rather than company names). The OP would be treading on thin ice if he did this. Better advice is to send registered letter demanding money and proceed through the proper channels!


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