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Xbox One - General Discussion (NO DISCUSSION REGARDING PS4 - MOD WARNING Post 6903)

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    #7742
    Varik
    Registered Users Posts: 12,537 ✭✭✭✭Varik


    So that just leaves smyths who aren't't't a load of bastards, or Harvey normans.

    Gamestop **** over their online customers and XV **** everyone.


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    #7743
    jaffusmax
    Registered Users Posts: 1,602 ✭✭✭jaffusmax


    drunkmonkey wrote: »
    How can you report xtra-vision, they can sell it any way they want. Consumer affairs can do nothing.

    False advertising and breach of contract if they did not inform customers before hand.


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    #7744
    maximoose
    Registered Users Posts: 9,202 ✭✭✭maximoose


    drunkmonkey wrote: »
    How can you report xtra-vision, they can sell it any way they want. Consumer affairs can do nothing.

    No, they can't blackmail you and say you have to buy a game for a console you've already paid for or they'll cancel it.


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    #7745
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,401 Mod ✭✭✭✭pleasant Co.


    drunkmonkey wrote: »
    How can you report xtra-vision, they can sell it any way they want. Consumer affairs can do nothing.

    They can't sell it, and then say - actually, even though we've agreed to sell you this item, and you've fully paid off your preorder like we agreed, well we're changing the contract of our agreement now so that you now need to buy an accessory or game as well.

    If that was how they advertised it then all well and good, but changing a contract after the fact isn't kosher.


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    #7746
    Wing126
    Registered Users Posts: 1,563 ✭✭✭Wing126


    How many xtravision's did that last night?


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    #7747
    Lord TSC
    Moderators, Sports Moderators Posts: 42,455 Mod ✭✭✭✭Lord TSC


    trudub83 wrote: »
    No but I've had it with a blu-ray player. Is your HDMI cable inserted correctly?
    runawaybishop wrote: »
    Check your hdmi connection

    Checked. Still happening. Tried two other HDMI cables, and different sockets on my TV, but still seems to happen every few minutes. Any other suggestions :(


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    #7748
    Grayditch
    Registered Users Posts: 14,347 ✭✭✭✭Grayditch


    They surely can't deny people something they have paid for. What was on the receipt of Pre-order?

    What about the people who turned up with it paid off and no money to buy games they had no intention of buying? I really feel like they're going to be in deep sh*t about this.


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    #7749
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    Wing126 wrote: »
    How many xtravision's did that last night?

    It is store policy, so all of them, somebody in the pre-order thread was told it was a decision made by the company head.


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    #7750
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    Teamshadowclan wrote: »
    Checked. Still happening. Tried two other HDMI cables, and different sockets on my TV, but still seems to happen every few minutes. Any other suggestions :(

    When is it happening, on certain screens or what?


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    #7751
    NTMK
    Closed Accounts Posts: 3,575 ✭✭✭NTMK


    Teamshadowclan wrote: »
    Checked. Still happening. Tried two other HDMI cables, and different sockets on my TV, but still seems to happen every few minutes. Any other suggestions :(

    try a different TV? i had this issue before with some equipment on a LG tv before.

    Does it flicker when the HDMI cable is moved?


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    #7752
    Lord TSC
    Moderators, Sports Moderators Posts: 42,455 Mod ✭✭✭✭Lord TSC


    runawaybishop wrote: »
    When is it happening, on certain screens or what?

    Has happened on multiple screens.

    Going to try lowering resolution from 1080 to 720.

    EDIT: Nope. Still doing it.


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    #7753
    maximoose
    Registered Users Posts: 9,202 ✭✭✭maximoose


    Grayditch wrote: »
    I really feel like they're going to be in deep sh*t about this.

    I really hope they are. Ridiculous business practice.


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    #7754
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    Teamshadowclan wrote: »
    Has happened on multiple screens.

    Going to try lowering resolution from 1080 to 720.

    EDIT: Nope. Still doing it.

    Can you try a different HDMI port, if that doesn't do it try a different tv?


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    #7755
    SeaDaily
    Registered Users Posts: 613 ✭✭✭SeaDaily


    Okay problem is back. I tried to install another game and the xbox shut down. Now it won't start back up again... Why in god's name are flaws like this not ironed out before release.


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    #7756
    trudub83
    Registered Users Posts: 213 ✭✭trudub83


    Teamshadowclan wrote: »
    Has happened on multiple screens.

    Going to try lowering resolution from 1080 to 720.

    EDIT: Nope. Still doing it.

    Im guessing its a faulty HDMI port on your console, other than that I am fresh out of idea's...sorry!

    hope you get it sorted soon. No gamer should be without their desired console on 'their christmas day'


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    #7757
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,401 Mod ✭✭✭✭pleasant Co.


    SeaDaily wrote: »
    Okay problem is back. I tried to install another game and the xbox shut down. Now it won't start back up again... Why in god's name are flaws like this not ironed out before release.

    They are, but some units get damaged, **** happen unfortunately.


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    #7758
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    SeaDaily wrote: »
    Okay problem is back. I tried to install another game and the xbox shut down. Now it won't start back up again... Why in god's name are flaws like this not ironed out before release.

    Because its not possible to 100% test everything. When did the console shut down, did it not restart after it shut down, what happened when it tried to restart, did you try the steps i mentioned earlier?


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    #7759
    drunkmonkey
    Registered Users Posts: 28,192 ✭✭✭✭drunkmonkey


    Teamshadowclan wrote: »
    Has happened on multiple screens.

    Going to try lowering resolution from 1080 to 720.

    EDIT: Nope. Still doing it.

    Sounds like a dud, take it back as quick as you can for the store to exchange it before there all gone.

    Mine took a few fits before I got it going, had to switch it on and off a few times and insert the disk a few times but then it started behaving.


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    #7760
    allanb49
    Registered Users Posts: 6,419 ✭✭✭allanb49


    drunkmonkey wrote: »
    How can you report xtra-vision, they can sell it any way they want. Consumer affairs can do nothing.

    imagine going into tesco to buy a loaf of bread and being told you can't as you have to buy butter with it.

    Same principle


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    #7761
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    SeaDaily wrote: »
    Okay problem is back. I tried to install another game and the xbox shut down. Now it won't start back up again... Why in god's name are flaws like this not ironed out before release.

    It seems like a common issue on the official support forum, along with the green screen of death and grinding disk drives, they are telling people to return them as they are damaged.


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    #7762
    403 Forbidden
    Registered Users Posts: 435 ✭✭403 Forbidden


    trudub83 wrote: »
    Im guessing its a faulty HDMI port on your console, other than that I am fresh out of idea's...sorry!

    hope you get it sorted soon. No gamer should be without their desired console on 'their christmas day'

    Haven't plugged on my X1 yet as im in work, but isnt there a setting that HDMI knows your tv. Cant think of the name of the setting.

    Maybe switch that off.


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    #7763
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    Xenji wrote: »
    It seems like a common issue on the official support forum, they are telling people to return them as they are damaged.

    Reboots and freezes during console updates are common though, you'd want to rule that out before going through the hassle of returning the console.


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    #7764
    Lord TSC
    Moderators, Sports Moderators Posts: 42,455 Mod ✭✭✭✭Lord TSC


    trudub83 wrote: »
    Im guessing its a faulty HDMI port on your console, other than that I am fresh out of idea's...sorry!
    drunkmonkey wrote: »
    Sounds like a dud, take it back as quick as you can for the store to exchange it before there all gone.

    Ah Jesus, that got bad quickly.
    I'm worried it could be a problem with the TV. Reading about similiar problems with other devices online now.


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    #7765
    syboit
    Registered Users Posts: 2,171 ✭✭✭syboit


    any notice on the kinect the 3 red lights in the middle of it ? hope there is a kinnect extension cable, even at 9ft it aint enough for me!


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    #7766
    trudub83
    Registered Users Posts: 213 ✭✭trudub83


    Teamshadowclan wrote: »
    Ah Jesus, that got bad quickly.
    I'm worried it could be a problem with the TV. Reading about similiar problems with other devices online now.

    Sorry, I thought you tried different TV's already. Of course, if that a go first


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    #7767
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    If anyone is having issues, have a look through here, http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269.aspx well till Neogaf has a troubleshooting thread.


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    #7768
    trudub83
    Registered Users Posts: 213 ✭✭trudub83


    syboit wrote: »
    any notice on the kinect the 3 red lights in the middle of it ? hope there is a kinnect extension cable, even at 9ft it aint enough for me!

    3 red lights a bit of a pain but you barely notice them after a while. Start calling it Kit and you may just feel like Hasselhoff in Knight Rider :pac:


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    #7769
    SeaDaily
    Registered Users Posts: 613 ✭✭✭SeaDaily


    runawaybishop wrote: »
    Because its not possible to 100% test everything. When did the console shut down, did it not restart after it shut down, what happened when it tried to restart, did you try the steps i mentioned earlier?

    The console shut down immediately after clicking install for forza. When the controller is on the console goes into the continual startup and then restart cycle without ever actually getting as far as the main menu. I ended up just taking the batteries out of the controller so the xbox wouldn't keep restarting. I tried all the steps you outlined earlier but to no avail unfortunately.


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    #7770
    drunkmonkey
    Registered Users Posts: 28,192 ✭✭✭✭drunkmonkey


    Have you got the hdmi cable from your 360, try using that.


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    #7771
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    SeaDaily wrote: »
    The console shut down immediately after clicking install for forza. When the controller is on the console goes into the continual startup and then restart cycle without ever actually getting as far as the main menu. I ended up just taking the batteries out of the controller so the xbox wouldn't keep restarting. I tried all the steps you outlined earlier but to no avail unfortunately.

    Press the power button for 10 seconds to shut it down, that should kill everything, or just unplug it fully. Were you able to get the initial update?


This discussion has been closed.
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