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i have moved

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  • 07-02-2013 3:04pm
    #1
    kazzer200
    Registered Users Posts: 1 ✭


    i have moved on 22/1/2013 i have allready informed you of my new address but just checked my bill online and my units have gone up why is this? and i have also informed you with my new address can you please address this and change my details tyvm karan


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Karan,

    The discount price-plan you have been availing of may have expired. I can check this/have discounts reapplied once you agree to the terms and conditions.
    When you were  changing address, did you advise Electric Ireland of the closing meter reading and the moving-out date?

    Regards,
    Una


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