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Double Charge On My Bill?

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  • 07-02-2013 3:56pm
    #1
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭


    Hi, i just received a bill that seems extremely high. On the back under electricity usage it looks like i've been charged extra or something

    Meter number       current reading     previous reading      unit usage      unit price        unit type

    _2597                   36110 p                35457 a                   653
                                 
                               36724 e                34542 p                   1529

                                                                                       2182           0.1699            general


    total electricity charges                                              - €370.72
    Discount (direct debit & online billing)                        - €22.24cr


    Why am i being charged twice for the same unit usage? 

    multiplying 653 x 0.1699 and 1529 x 0.1699 gives €370. 

    Should i not just be charged from 34542 to 36724? (Which gives roughly €260)

    i'm being charged again for 35457 to 36110. Surely this is a mistake? (an extra €110)


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Bombleswizzum,

    Can you private message me your Electric Ireland account number and your name/address in full as they appear on your bill, as well as either the contact telephone number on your account or your date of birth?

    Thanks,
    Una


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