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Bundle contract not set up properly

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  • 09-02-2013 8:38am
    #1
    CaraMay
    Banned (with Prison Access) Posts: 4,652 ✭✭✭


    I recently moved from meteor to the eMobile €80 bundle for mobile, broadband and phone. I noticed they only took the payment for the mobile and now I'm getting those phone messages saying the landline bill needs to be paid. It should all be on the same direct debit. Where to from here?


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    #2
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    CaraMay wrote: »
    I recently moved from meteor to the eMobile €80 bundle for mobile, broadband and phone. I noticed they only took the payment for the mobile and now I'm getting those phone messages saying the landline bill needs to be paid. It should all be on the same direct debit. Where to from here?
    Hi CaraMay,



    At the moment our customers who are availing of this deal are receiving two seperate bills one is for the eMobile account and the second is for the Eircom bill.



    Grainne


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