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Getting In Touch With Living Social

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  • 09-02-2013 9:48pm
    #1
    Mysticalman
    Registered Users Posts: 71 ✭✭


    Hello..I bought a deal through Living Social Deals. When the product finally arrived it was not what was described on the Ad. I want to get a refund but I have tried and tried to get through to Living Social. Their Dublin phone number is out of service. I have sent them numerous emails and all I get is a reference number telling me they will get back to me but they have not. Has anybody else had the same experience with them and if so how did you get through to them? Thank you. Any help would be very much appreciated.


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    #2
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    If you paid with a CC card,look into a chargeback with you bank. Also e-mail Living Social and tell them you are seeking a chargeback for the reasons outlined.

    do they have a Facebook or twittter account you could get you issue heard on?


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    #3
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    wmpdd3 wrote: »
    If you paid with a CC card,look into a chargeback with you bank. Also e-mail Living Social and tell them you are seeking a chargeback for the reasons outlined.

    do they have a Facebook or twittter account you could get you issue heard on?

    Unfortunately I paid with a Laser Card (Debit). I emailed Living Social about 10 times but still no reply. I will check now for a Facebook account now. Thanks.


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    #4
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    How much did yo pay? Would Small claims be an option?


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    #5
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Try contacting them through Twitter as well - @LivingSocialIE IIRC - it's worked for me in the past


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    #6
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    wmpdd3 wrote: »
    How much did yo pay? Would Small claims be an option?

    Paid 120 plus p&p. Hopefully I wont have to go down this road.


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    #7
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    dudara wrote: »
    Try contacting them through Twitter as well - @LivingSocialIE IIRC - it's worked for me in the past

    Okay I will give it a go thanks


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    #8
    xpletiv
    Registered Users Posts: 1,034 ✭✭✭xpletiv


    Go through FB and their Twitter. Public outcries are much harder to avoid. Either way, they should help. Any time I had an issue Living Social sorted it out. Best voucher company out there imo.


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    #9
    jockeyboard
    Registered Users Posts: 783 ✭✭✭jockeyboard


    oh no, was this the natural ketosis deal? wanted to buy that as looked great. what was wrong witht he stuff?


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    #10
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    xpletiv wrote: »
    Go through FB and their Twitter. Public outcries are much harder to avoid. Either way, they should help. Any time I had an issue Living Social sorted it out. Best voucher company out there imo.

    Would you believe at last I am getting replies....no refund yet....but at least they are starting to reply.


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    #11
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    dudara wrote: »
    Try contacting them through Twitter as well - @LivingSocialIE IIRC - it's worked for me in the past

    Thank you very much....at last I am getting somewhere. I got a reply from Twitter and Facebook. Cheers


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    #12
    Mysticalman
    Registered Users Posts: 71 ✭✭Mysticalman


    jockeyboard wrote: »
    oh no, was this the natural ketosis deal? wanted to buy that as looked great. what was wrong witht he stuff?
    No it wasnt the Ketosis deal. They advertised a Laptop and I got a plastic no name netbook. Not really what I was looking for


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