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UPC False Advertising

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Comments

  • Moderators, Sports Moderators Posts: 19,708 Mod ✭✭✭✭slave1


    Ha, at the end of the call your man offered me an unadvertised (available to existing customers only) offer to bump my 30mb line to 50mb for the same price I'm paying at present (I also have anytime world), just a new 12 month contract, I took it :)


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    slave1 wrote: »
    Ha, at the end of the call your man offered me an unadvertised (available to existing customers only) offer to bump my 30mb line to 50mb for the same price I'm paying at present (I also have anytime world), just a new 12 month contract, I took it :)

    Meh, I received that mail last week, rang in and they told me there must be a mistake as 50Mb is not available at my address.


  • Registered Users, Registered Users 2 Posts: 6,741 ✭✭✭Piliger


    slave1 wrote: »
    Ha, at the end of the call your man offered me an unadvertised (available to existing customers only) offer to bump my 30mb line to 50mb for the same price I'm paying at present (I also have anytime world), just a new 12 month contract, I took it :)

    They told me that was a standard offer. Extend your contract and get the 50Mb.


  • Registered Users, Registered Users 2 Posts: 2,722 ✭✭✭kaisersose77


    that broadband usage doesnt seem to be right as its after jumpin over 40gb since yesterday for me (have been monitoring the last few days) and there was only about 4gb's downloaded according to the monitoring programs i'm using (networx).


  • Moderators, Education Moderators Posts: 26,403 Mod ✭✭✭✭Peregrine


    that broadband usage doesnt seem to be right as its after jumpin over 40gb since yesterday for me (have been monitoring the last few days) and there was only about 4gb's downloaded according to the monitoring programs i'm using (networx).

    Does that include all wireless devices? Laptops, tablets, iPods etc. Maybe your neighbours are piggybacking on your WiFi?


  • Registered Users, Registered Users 2 Posts: 3,717 ✭✭✭Praetorian


    I agree that all ISPS should not be allowed mention the word unlimited if it's not really unlimited.

    Currently UPC have the best product in the country. 500 gigs is a very generous allowance. There is no need for them to lie. Just because everyone else does it, doesn't mean they should.


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