Microsoft Outlook 2010 - Problems exporting Inbox contents for backup.

Dinarius

I'm trying to export the contents of the Office Outlook 2010 Inbox to use as backup after a fresh installation.

For some reason, I can't get the Inbox and its sub-folders to export to a folder on my Desktop.

I'm doing the following:

In Outlook I choose:

File/Options/Advanced/Export/Export to a file/Outlook data file (.pst)/

In the next window highlight Inbox and have 'Include sub-folders' ticked. I then click Next.

In the next window, I browse to the folder on my Desktop that I want the files to export to, leave 'Replace duplicates with items exported' ticked, and click Export.

In the next window, I leave the folder name as Inbox, while the destination address is as it should be - the folder in my Desktop.

(I choose Cancel for the optional password)

But, when I go to the folder on my desktop, Inbox isn't there.

Any ideas?

Thanks.

D.

Dinarius

Dinarius wrote: »

I'm trying to export the contents of the Office Outlook 2010 Inbox to use as backup after a fresh installation.

For some reason, I can't get the Inbox and its sub-folders to export to a folder on my Desktop.

I'm doing the following:

In Outlook I choose:

File/Options/Advanced/Export/Export to a file/Outlook data file (.pst)/

In the next window highlight Inbox and have 'Include sub-folders' ticked. I then click Next.

In the next window, I browse to the folder on my Desktop that I want the files to export to, leave 'Replace duplicates with items exported' ticked, and click Export.

In the next window, I leave the folder name as Inbox, while the destination address is as it should be - the folder in my Desktop.

(I choose Cancel for the optional password)

But, when I go to the folder on my desktop, Inbox isn't there.

Any ideas?

Thanks.

D.

Update:

Sorted. When you get to the Password option window, if you don't want to create a password, you must still click Ok, not Cancel.

D.