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Magnet...tv..useless

  • 16-02-2013 8:50pm
    #1
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,389 ✭✭✭


    Ah magnet...the remote control can only go down channels and activate the menu, no other buttons work..so whats the solution..to plug out the router for 5 mins and then reboot stb.....BTW its not the remote as it works perfectly on the tv,and when i reboot router and stb it works for another few days...

    Anyone else have this problem or a solution?

    I hate magnets stb and tv service...its terrible


Comments

  • #2
    GIMP
    Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭GIMP


    Reboot the box, happens often enough to my stbs. If that doesn't work get a service call from magnet.


  • #3
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,389 ✭✭✭whomitconcerns


    have tried rebooting box and router to no avail. Remote is keyed to tv and works fine on that...yet they insist its a remote issue...ah well....will go through the hoops, and receive the new remote, confirm thats not the issue, and then maybe they will do something like replace the box..at the moment its a pain... 75 quid a month...


  • #4
    zg3409
    Registered Users, Registered Users 2 Posts: 6,921 ✭✭✭zg3409


    stop paying while the service is not working. UPCs customers have been doing this for years. Start paying once it works again. Keep a note of the dates and times you rang them.


  • #5
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,389 ✭✭✭whomitconcerns


    its finally fixed..i think..i drove to their office and collected a new stb..will keep an eye for next few days and see..


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