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Cant send emails on my Nokia Lumia 820

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  • 17-02-2013 8:46pm
    #1
    DonFred
    Registered Users Posts: 454 ✭✭


    Recently got a nokia lumia phone and have set up emails correctly. Can receive all emails but when i go to send an admistration error come up stating it cant be sent. Any idea why this happens?
    thanks


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  • Options
    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    DonFred wrote: »
    Recently got a nokia lumia phone and have set up emails correctly. Can receive all emails but when i go to send an admistration error come up stating it cant be sent. Any idea why this happens?
    thanks
    Hi DonFred
    can you have a look at this link here  to check set up? If still not working can you let me know what error message you receive?
    Tony


  • Options
    #3
    DonFred
    Registered Users Posts: 454 ✭✭DonFred


    eircom: Tony wrote: »
    Hi DonFred
    can you have a look at this link here  to check set up? If still not working can you let me know what error message you receive?
    Tony
     Hi the error is "Administrator - couldnt be sent so we're moving it to your Drafts folder. Try aain later, or send this message from you PC".. I tried all settings all still get the same error as above.

    Thanks


  • Options
    #4
    DonFred
    Registered Users Posts: 454 ✭✭DonFred


    DonFred wrote: »
    Hi the error is "Administrator - couldnt be sent so we're moving it to your Drafts folder. Try aain later, or send this message from you PC".. I tried all settings all still get the same error as above.

    Thanks
    HI any help here? Still cant send emails!


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    DonFred wrote: »
    HI any help here? Still cant send emails!

    Hi DonFred
     
    The best advice I can offer in this case is to contact email support on1530277100 where a member of email support will be able to troubleshoot this issue with you.
     
    Also, please ensure that you have the correct Outgoing mail server settingwhich is:  mail1.eircom.net.
     
    I'm sorry I couldn’t offer better advice from here and I hope this issue isresolved for you shortly
     
    Regards
     
    Al


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