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Can I switch with an outstanding balance?

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  • 18-02-2013 12:14pm
    #1
    wildlifeboy
    Registered Users Posts: 1,170 ✭✭✭


    Or can the balance be transferred? I am sick of Airtricity making mistakes.


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Wildlifeboy,

    It is not possible to transfer a balance between suppliers; the balance is required to be 0. This is following a directive in 2011 from the Commission for Energy Regulation (CER).

    Should a customer be keen on making a switch ASAP, if they send a meter reading to their supplier, this will generate exactly what is owing, and once the customer pays it off, they are in a position to commence the switch.

    Regards,
    Una


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    #3
    hollster2
    Closed Accounts Posts: 1,199 ✭✭✭hollster2


    Hi as far as I know DONT THINK YOU CAN BRING OVER TO DIFFERENT PROVIDER! You need a 0 balance! ask airtricity for a final bill it takes usually 2weeks to change between providers thats what I did just make sure when you cancel direct debit ON YOUR END with airtricity you ring them to say too cause they just keep taking they did to me!


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