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Books Unlimited

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  • 25-02-2013 3:35pm
    #1
    Decerto
    Registered Users Posts: 309 ✭✭


    Hi, I ordered books from booksunlimited.ie on 17th of december and still haven't received them. I rang the contact phone number but no answer and I sent them an email asking for an update but no reply either. Just curious if anyone has had similar issues with them or any idea why its taking so long?


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    #2
    johnayo
    Registered Users Posts: 1,718 ✭✭✭johnayo


    Decerto wrote: »
    Hi, I ordered books from booksunlimited.ie on 17th of december and still haven't received them. I rang the contact phone number but no answer and I sent them an email asking for an update but no reply either. Just curious if anyone has had similar issues with them or any idea why its taking so long?
    Might be worth googling and also look at this thread. Seem to be plenty of form.
    http://www.boards.ie/vbulletin/showthread.php?t=2056390681


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    #3
    jaffajaffa
    Registered Users Posts: 11 ✭jaffajaffa


    Decerto wrote: »
    Hi, I ordered books from booksunlimited.ie on 17th of december and still haven't received them. I rang the contact phone number but no answer and I sent them an email asking for an update but no reply either. Just curious if anyone has had similar issues with them or any idea why its taking so long?
    Hi

    I know this thread is old but I'm wondering if you ever got a reply from booksunlimited?

    I ordered books in 2011, I received one book.I e-mailed them and also wrote to them however received no reply.

    They still appear to be active online as I got a mail today updating me on reduced books.


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    #4
    Decerto
    Registered Users Posts: 309 ✭✭Decerto


    Ye I threatened them by email that if I don't get an update/refund I would be filling a fraud claim with my bank, they refunded my money about a week later after months of ignoring me/not answering the phone.


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    #5
    jaffajaffa
    Registered Users Posts: 11 ✭jaffajaffa


    Thanks for the reply,I mailed the national consumer agency today.I think they are a <SNIP>, just really terrible service.


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    #6
    Decerto
    Registered Users Posts: 309 ✭✭Decerto


    jaffajaffa wrote: »
    Thanks for the reply,I mailed the national consumer agency today.I think they are a <SNIP>, just really terrible service.

    If I were you I would just do what I did and get the book from somewhere else.

    http://www.bookdepository.com/ is a really good site with free delivery and very good prices.


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    #7
    jaffajaffa
    Registered Users Posts: 11 ✭jaffajaffa


    Thank you it's just I was hoping to get my money back.


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