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Why eircom ?

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  • 26-02-2013 3:58pm
    #1
    JAMES VTI S
    Registered Users Posts: 2,084 ✭✭✭


    why do i need to write a letter to eircom to complete cancellation ?

    eircom wont get repeat customers if they keep this up, making the customer write a letter or send an e-mail to a dead e-mail address is not the way to keep customers coming back


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  • Options
    #2
    psalbmb
    Registered Users Posts: 195 ✭✭psalbmb


    JAMES VTI S wrote: »
    why do i need to write a letter to eircom to complete cancellation ?

    eircom wont get repeat customers if they keep this up, making the customer write a letter or send an e-mail to a dead e-mail address is not the way to keep customers coming back
    its not just Eircom, its with nearly EVERY provider


  • Options
    #3
    JAMES VTI S
    Registered Users Posts: 2,084 ✭✭✭JAMES VTI S


    But why ?


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    JAMES VTI S wrote: »
    But why ?
    Hi James
     
    [font=Calibri","sans-serif]A letter is required as this is thecancellation procedure. A phone called is required firstly to inform eircom of your intent and subsequently a letter is required for confirmation. [/font]
     
    [font=Calibri","sans-serif]Regards[/font]
     
    [font=Calibri","sans-serif]Al[/font]


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