Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

sky broadband Hub Issue

  • 08-03-2013 1:06pm
    #1
    NEWGUY2013
    Registered Users Posts: 13 ✭


    Hi Guys my sky broadband went live on Wednesday but my sky hub did not arrive until yesterday so thankfully my old Hub works on sky I was getting A Ping rate of 25 and 17 to 18 MB down and upload of 60 to 70. I was very happy with that but when I connected my new sky hub yesterday my internet dropped to 4 MB my ping went out to 90. Just wondering has this happened to anyone else and do you think this may settle with time. Any help with this I would be very grateful.


Comments

  • #2
    SickBoy
    Registered Users, Registered Users 2 Posts: 3,534 ✭✭✭SickBoy


    Did you change any of the wiring for your phone or modem apart from the power adapter?


  • #3
    NEWGUY2013
    Registered Users Posts: 13 ✭NEWGUY2013


    Hi. I used the new cables that came with the sky hub.

    Thanks


  • #4
    Vico1612
    Registered Users, Registered Users 2 Posts: 921 ✭✭✭Vico1612


    It usually takes a couple of days for the speeds to move up.
    If your speeds don't move, give them a call and ask them to check your profile.
    When I started I wasn't getting about 5Mb , whereas I was getting 8 previously.
    Turned out that my line had been profiled to 5Mb instead of 10 which the max I can get.
    Since then [ 2 months now ] , I'm getting 10D/1U


  • #5
    demanufactured
    Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    What are you pinging??


Advertisement