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Help with monitor

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  • 14-03-2013 12:02pm
    #1
    Registered Users Posts: 65,424 ✭✭✭✭
    Chauffe, Marcel, chauffe!


    Hi, I bought a pair of Monitor Audio Bronze speakers from yourselves many years ago and now one of the tweeters has gone dead. Any chance I can buy a replacement tweeter?

    The tweeter looks exactly like the one in the middle of this speaker: 

    $(KGrHqZHJBIE8e0!J9P5BPKVN8lf,!~~60_35.JPG
    The description there is: 1" gold dome C-CAM® Tweeter

    On the back of my tweeter, it says TB025 and on the next line 2364


Comments

  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Hi, I bought a pair of Monitor Audio Bronze speakers from yourselves many years ago and now one of the tweeters has gone dead. Any chance I can buy a replacement tweeter?

    The tweeter looks exactly like the one in the middle of this speaker: 


    The description there is: 1" gold dome C-CAM® Tweeter

    On the back of my tweeter, it says TB025 and on the next line 2364

    Hi Unkel,

    No problems getting MA spares.  Can you give me the exact model number of the speakers?  Just want to double check if they're the Bronze or Bronze Reference series :)

    Can get tweeters for both so all good.

    Chris


  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Apologies, I should have included that. The speaker model is Bronze B4


  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Apologies, I should have included that. The speaker model is Bronze B4

    Hi Unkel,

    Thanks for getting back to me.

    You'd be looking at £38.00 for the tweeter plus £2.99 shipping to ROI.  Would you be happy enough to fit the tweeter yourself?  If not you can bring the speaker to us and we can do it, this will also save on the delivery charge too.  

    Let me know if you'd like to go ahead with this.   We're hopefully getting a MA delivery soon so we could get 1 added on if they have stock.  

    Chris


  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Thanks Chris, yes I'll fit it myself. Could you please order the part - and how will I go about paying you?


  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Thanks Chris, yes I'll fit it myself. Could you please order the part - and how will I go about paying you?

    Hi Unkel,

    If you can PM me your contact number I can call you to arrange payment and delivery.  Or you can get us on 0044 333 900 0070 / 0071.

    Chris


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  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Done! Thanks for your help today!


  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Done! Thanks for your help today!

    No problem at all :)

    Speak to you shortly.

    Chris


  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Ordered and payed 3 weeks ago. Still waiting for the part. Any updates on that? Thanks.


  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Ordered and payed 3 weeks ago. Still waiting for the part. Any updates on that? Thanks.
    Hi Unkel.

    Apologies for the delay with this part.

    It has arrived in at the end of last week and will will be posting it tomorrow.

    Again apologies for the delay with this.


  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Thanks for the quick follow-up, Kenny


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  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Thanks for the quick follow-up, Kenny
    No problem Unkel.

    It has been posted this morning so should only take a day or so to work its way down to you.

    Any problems please let me know.


  • Registered Users Posts: 65,424 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Received today. Working fine. Thanks!


  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    unkel wrote: »
    Received today. Working fine. Thanks!

    Hi Unkel,

    Glad to hear that :)

    Need anything else just let us know.

    Chris


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