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All lights are on on the wireless but no internet access

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  • 18-03-2013 10:46am
    #1
    PenguinForce
    Registered Users Posts: 337 ✭✭


    The title of the topic pretty much saids it all. The router/modem was a replacment for the old one that was broken after almost 10 years of usage and was replaced last October. 

    Everything has been working ok up to today where there is no network connection even though all the lights are green on the wireless router. I can get full wifi signals on both my laptop and my desktop but when I check the status it saids no network connections even though the router's wifi, DSL, internet lights are all green. 

    The model is P-660HN-T1A

    Thank you


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    #2
    looksee
    Registered Users Posts: 28,488 ✭✭✭✭looksee


    Yes I have had that with a replacement router in pretty well the exact same circumstances as you. Solution(s) so far have been - go to the Wireless Network Connection icon (bottom right of the screen) go to support and do a repair. Or if that fails switch off everything - computer and router, wait a few minutes, switch it all back on again. I have managed to get it going again every time so far.


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    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    looksee wrote: »
    Yes I have had that with a replacement router in pretty well the exact same circumstances as you. Solution(s) so far have been - go to the Wireless Network Connection icon (bottom right of the screen) go to support and do a repair. Or if that fails switch off everything - computer and router, wait a few minutes, switch it all back on again. I have managed to get it going again every time so far.

    Hi guys,

    We have set up some tips on our forum. It may help going through then to improve the wifi connection.

    - http://bit.ly/PlpCli

    If there is no improvement can you PM me with your tel Nos: and I will run some checks on your line directly.

    Thanks, Mark


  • Options
    #4
    looksee
    Registered Users Posts: 28,488 ✭✭✭✭looksee


    There was nothing wrong with my line before the new router, why should that change?


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    looksee wrote: »
    There was nothing wrong with my line before the new router, why should that change?


    Hi looksee,

    Did you get a chance to go through the tips? Feel free to PM me with your tel no: to run some direct checks.

    Thanks, Mark


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