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UPS on Bank Holidays?

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  • 18-03-2013 3:48pm
    #1
    Doff
    Registered Users Posts: 736 ✭✭✭


    I'm expecting a package off UPS. It was meant to be here Friday (Arrived in Ireland Thursday so all was going well I thought) so I rang Friday night. I was told I wouldn't be receiving it until Monday morning due to it being one of the last to be done on Friday. I immediately told him Monday was a bank holiday and he said yes he knew. So no sign of it so far today so I'm just wondering if I should stay in all day again or is it safe to pop out for a bit?

    Package status also still just says it departed Dublin Friday morning.

    Thank you.


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    #2
    SCOOP 64
    Registered Users Posts: 5,268 ✭✭✭SCOOP 64


    Not many couriers work bank holidays because most business are closed, not worth working for a few private addresses and he said Monday morning , now 3.00pm, i would go out ,doubt you will see him today.


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    #3
    Doff
    Registered Users Posts: 736 ✭✭✭Doff


    Thought so, Don't understand why the guy on the phone said it would be here today :-/ Great customer service. Thanks.


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    #4
    sandin
    Closed Accounts Posts: 1,594 ✭✭✭sandin


    Because the customer service was not based in Ireland and its was only a holiday here. If you had mentioned to the customer service agent that it was a national holiday here, he/she could then have confirmed that it would not have delivered Monday.

    FYI - unless you have paid a huge premium, no delivery service works on bank holidays. So assume no delivery unless very specifically told otherwise.


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    #5
    mtjm
    Registered Users Posts: 461 ✭✭mtjm


    Doff wrote: »
    I immediately told him Monday was a bank holiday and he said yes he knew. .


    the guy said he knew so lack of customer information on their part maybe he wasn't aware they [Sdon't][/S] deliver on BH


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    #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    I worked for UPS for years. They actually started making us work bank Holidays and made it mandatory. Not only that but i was reprimanded for coming in late on St Patricks Day due to the fact buses were not on that early.
    So back then i never knew when bank holidays were as they didnt mean anything to me.

    I dont even think its legal making us work the bank holidays :confused:


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    #7
    slimjimmc
    Registered Users Posts: 7,786 ✭✭✭slimjimmc


    Deleted User wrote: »
    I dont even think its legal making us work the bank holidays :confused:
    It is, so long as you get properly compensated (see Sect 21 & 22)
    http://www.irishstatutebook.ie/1997/en/act/pub/0020/print.html#sec21


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