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no sound....Dell inspirion 1520

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  • 02-04-2013 12:56pm
    #1
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭


    Hi, I've lost the sound on my laptop, I checked the drivers and the hardware, it shows that its OK....any ideas? Also I cannot get updates from Microsoft....its running vista


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    #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭yoyo


    Doom wrote: »
    Hi, I've lost the sound on my laptop, I checked the drivers and the hardware, it shows that its OK....any ideas? Also I cannot get updates from Microsoft....its running vista

    Have you checked nothing is muted in the volume control? Click the volume control icon in the system tray, click mixer and make sure all are unmuted.
    Are you receiving any errors when you are attempting to update Windows?

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #3
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    Yip, checked all the sound settings, it will not work even if you plug in headphones. On the windows updates, I got a long number for the error and tried a patch, but didn't download properly either.


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    #4
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭yoyo


    Doom wrote: »
    Yip, checked all the sound settings, it will not work even if you plug in headphones. On the windows updates, I got a long number for the error and tried a patch, but didn't download properly either.

    Are you on Vista Service Pack 1 or 2?

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #5
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    I cannot see it in (SP2) previous downloaded updates, so I downloaded direct from Microsoft. When I run it, it tells me it's already installed, where can I check this on computer? Could it be a corrupt download, can I delete it and reinstall?


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    #6
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭yoyo


    Doom wrote: »
    I cannot see it in (SP2) previous downloaded updates, so I downloaded direct from Microsoft. When I run it, it tells me it's already installed, where can I check this on computer? Could it be a corrupt download, can I delete it and reinstall?

    Click Start>Right click Computer>Properties. Does it say Service Pack 2 there? If it does SP2 is installed. What is the exact error code Windows update is giving you?

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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  • Options
    #7
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    OK, I have SP2, thanks...I will post error code


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    #8
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    Error(s) found Code 8024402F....any ideas?


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    #9
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭yoyo


    Doom wrote: »
    Error(s) found Code 8024402F....any ideas?

    I had this error before and switching the DNS servers to Google DNS ( see here) fixed it iirc. Give it a go and see :)

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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