Wordpress install in Cpanel blacknight change software so you must include a URL exte

etcetc

After a frustrating weekend and multiple installs support have confirmed that due to the recent upgrade on the control panel, the application vault installs on Windows platforms can only be installed with specified extensions.


So now you are stuck with Wordpress extension after your domain name so your web address is now www.blacknight.wordpress.com and meanwhile if anybody clicks on the domain you bought you get a blacknight parking page with paid advertising ( mightn't be the case if you registered with another provider)


This is not the package that I signed up for and I was certainly hoping for solutions to overcoming the problem from support not tough luck take it or leave it response


Given that Wordpress is one of most popular platforms should you not inform customers of this change?


There must be a way of getting around this or am I stuck with a useless hosting package and endless frustration

pizzahead77

Have you tried installing Wordpress manually rather than through the control panel?

I find that that gives you more control over it.

Would involve manually configuring the SQL database and uploading the Wordpress files via FTP.

Hi etcetc
 
There is a restriction on automated application installs on Windows Shared Hosting which doesn't allow the wordpress install to be on the root of the directory e.g. it will be default install to www.domain.com/wordpress

You can't install to www.domain.com root directory unless you do a manual install, you can however redirect the site to the install location, please see https://blacknight.zendesk.com/entries/22934197-How-to-set-up-a-redirect-for-windows-application-vault-installs for details on the redirect.