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  • 08-04-2013 2:59pm
    #1
    Ncocky1979
    Registered Users Posts: 6 ✭


    I switched from vodafone to eircom 8Mb NGB at the beginning of the year. I've notice that the download speed has dropped from a poor average 2.25 / 2.5mbs with vodafone to an even poorer average of 1.25/ 1.5mbs with eircom. I've also noticed that at some times of the day, streaming videos is near impossible. I was sold on the basis that the line would be non contention but it doesn't seem to be. Could you please look into it for me.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Ncocky1979 wrote: »
    I switched from vodafone to eircom 8Mb NGB at the beginning of the year. I've notice that the download speed has dropped from a poor average 2.25 / 2.5mbs with vodafone to an even poorer average of 1.25/ 1.5mbs with eircom. I've also noticed that at some times of the day, streaming videos is near impossible. I was sold on the basis that the line would be non contention but it doesn't seem to be. Could you please look into it for me.

    Hi Ncocky1979

    Please send me a private message including your account details and I will look into this for you.

    Regards

    Al


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    #3
    Ncocky1979
    Registered Users Posts: 6 ✭Ncocky1979


    Thanks Alan, PM Sent


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Ncocky1979 wrote: »
    Thanks Alan, PM Sent
    Hi Ncocky1979

    No worries, I've just replied.

    Regards

    Al


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