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Depositing loose coins

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  • 08-04-2013 3:22pm
    #1
    moranr7
    Registered Users Posts: 25 ✭


    Hi,

    I am a scout leader and each week I make a lodgement into our account with various amounts of money.  Most weeks, there are odd coins (i.e. 5x €2, 1x 50c 2x €1 etc.) and not enough to make a full bag of each coin.  Can I still deposit this, as my mother was told this is not accepted from the 1st of April in all branches ?


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    #2
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi moranr7,

    As the account is more then likely classed as a business account, you would only be able to lodge full coin bags into the account. We apologies about any inconvenience this may cause but this is the case for all branches.

    Thank you very much for contacting us.

    Thanks
    Linda


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    #3
    kkapp
    Registered Users Posts: 261 ✭✭kkapp


    This makes no sense what so ever. How can a bank refuse to take legal tender from a customer. If for example a customer wanted to pay a credit card bill or other bill owed to the bank in coins and if not all coins where bagged the payment would be refused and therefore putting the customer into arrears, i think you will find this is illegal. Well according to the central bank who I emailed and asked. They said coins must be accepted as payment.


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    #4
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi KKapp,

    We are not refusing legal tender, we have changed the way we accept cash/coin for certain customers. 

    In relation to your query about assisting customers in arrears with over the counter payments, we want to assure you we have comprehensive processes in place to assist these customers.  Our colleagues in our branches are more than happy to discuss alternative lodgement arrangements with individuals should they require advice.    

    Thanks for taking the time to post

    Linda


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