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Problem mail in/out with outlook 2010

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  • 09-04-2013 7:03pm
    #1
    dryw
    Registered Users Posts: 1 ✭


    Hi,

    I've problems both with pop than with smtp on outlook 2010.
     
    My configuration is:
     
    POP
    -ingoing server address: pop.tiscali.it (it works when it goes to check the account but in fact mail don't came in)
    -port 110 (without ssl)
     
    SMTP
    -outgoing server address: mail1.eircom.net (Server do not support none of the authentication metods supported by client)
    -port 25
     
    Please help
    thanks


Comments

  • Options
    #2
    FreshCoffee
    Registered Users Posts: 189 ✭✭FreshCoffee


    dryw wrote: »
    Hi,

    I've problems both with pop than with smtp on outlook 2010.
     
    My configuration is:
     
    POP
    -ingoing server address: pop.tiscali.it (it works when it goes to check the account but in fact mail don't came in)
    -port 110 (without ssl)
     
    SMTP
    -outgoing server address: mail1.eircom.net (Server do not support none of the authentication metods supported by client)
    -port 25
     
    Please help
    thanks
    Similar problem here except I'm using eircom for both pop/smtp. No email being received since Friday night last using Outlook 2010 on Windows 7 (64bit) and eircom broadband. I've had the same PC/settings for over 2 years and nothing was changed last Friday. Virus checker up to date. Only discovered tonight due to busy weekend. (Outgoing smtp mail does appear to work).


  • Options
    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    dryw wrote: »
    Hi,

    I've problems both with pop than with smtp on outlook 2010.
     
    My configuration is:
     
    POP
    -ingoing server address: pop.tiscali.it (it works when it goes to check the account but in fact mail don't came in)
    -port 110 (without ssl)
     
    SMTP
    -outgoing server address: mail1.eircom.net (Server do not support none of the authentication metods supported by client)
    -port 25
     
    Please help
    thanks

    Hi FreshCoffee and dryw

    Please find the correct incoming and outgoing mail server settings below:

    Incoming Mail Server:
    webmail.eircom.net

    Outgoing Mail Server:
    mail1.eircom.net


    If issues persist please contact our email support centre on:

    Eircom customers: 1890260260 (option 0) 

    Non eircom customers: 1530277100

    Regards

    Al


  • Options
    #4
    FreshCoffee
    Registered Users Posts: 189 ✭✭FreshCoffee


    Just a follow up on this issue in case it helps anyone.

    It turned out my problem was the Outlook.pst file which had some unusual corruption.  I could create and send emails but could not download POP emails from eircom.

    I first identified the corruption by running Scanpst.exe from Microsoft (comes with Outlook).  It reported the PST file was corrupt and offered to repair it but after running the repair option I still had the same problem.  I finally repaired it with  "Remo Repair Outlook (PST)" which seems more comprehensive than Scanpst.exe


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    FreshCoffee wrote: »
    Just a follow up on this issue in case it helps anyone.

    It turned out my problem was the Outlook.pst file which had some unusual corruption.  I could create and send emails but could not download POP emails from eircom.

    I first identified the corruption by running Scanpst.exe from Microsoft (comes with Outlook).  It reported the PST file was corrupt and offered to repair it but after running the repair option I still had the same problem.  I finally repaired it with  "Remo Repair Outlook (PST)" which seems more comprehensive than Scanpst.exe

    Hi FreshCoffee

    Thanks for updating the thread, I have taken note of your post in case other customers contact us with the same issue.

    Thanks again, Mark


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