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Outlook Webmail

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  • 10-04-2013 9:55am
    #1
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭


    I was in a friends house last night & his daughter was trying to send an email with a Word doc attachment but it would not allow her to attach the Word doc. She opened a new email, clicked on the attachment icon (paper clip) the window popped up with the option to browse to the file she wanted to attach but nothing happened when she clicked the button to locate the file. Tried it numerous times but nothing. She uses Outlook Webmail. Any ideas as to what might me causing this?

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #2
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Outlook Web App and Google Chrome?

    A friend had the same problem, try upgrading MS Silverlight.


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    #3
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭Gadgetman496


    Outlook Web App and Firefox.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #4
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    This too may be related to Silverlight.


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    #5
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭Gadgetman496


    Torqay wrote: »
    This too may be related to Silverlight.

    Yep, I will update Silverlight next time I'm out there.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #6
    janeparker
    Registered Users Posts: 145 ✭✭janeparker


    Hi friend,
    It is good if you would be able to remove existing attachment problem after updating silverlight. However, it is true that it is one of possible reason to get failure with attachment uploading. Apart from this one cause, PST size also hits Outlook application with Outcome of eratic behaviour in Outlook.

    If you still unable to resolve this problem yet then it might be associated with PST issues. At this stage, splitting PST file a great step for you.

    For reference, you can see an useful resource at :
    http://www.scribd.com/doc/137886507/pst-file-splitter-%E2%80%93-a-way-to-summarize-and-manage-outlook-data-effectively

    Regards :
    Jane


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