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Slow broadband

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  • 11-04-2013 12:15pm
    #1
    The Pontiac
    Registered Users Posts: 3,417 ✭✭✭


    Hi,

    The last few days I'm getting terrible speeds. Tested it on three different computers in the house and getting the same results.

    I was usually getting 2.8mb/s download, Ping was 53ms and Upload was .9mb/s.

    This is what I'm getting now (located in Castlemartyr, Co. Cork):

    2638248544.png


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    The Pontiac wrote: »
    Hi,

    The last few days I'm getting terrible speeds. Tested it on three different computers in the house and getting the same results.

    I was usually getting 2.8mb/s download, Ping was 53ms and Upload was .9mb/s.

    This is what I'm getting now (located in Castlemartyr, Co. Cork):

    Hi The Pontiac

    I'm sorry to hear of this, I can look further into this and run some tests on your line if you would like to DM me your landline number?

    Regards

    Al


  • Options
    #3
    The Pontiac
    Registered Users Posts: 3,417 ✭✭✭The Pontiac


    Cheers Alan. PM sent.


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    The Pontiac wrote: »
    Cheers Alan. PM sent.

    Hi The Pontiac

    I have just now replied to your PM.

    Thanks,

    Al


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    #5
    The Pontiac
    Registered Users Posts: 3,417 ✭✭✭The Pontiac


    Thanks Alan.

    I tried resetting the modem, and it fixed the problem!

    All back to normal now. Maybe a good idea to reset every few weeks.

    2638724187.png


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    The Pontiac wrote: »
    Thanks Alan.

    I tried resetting the modem, and it fixed the problem!

    All back to normal now. Maybe a good idea to reset every few weeks.
    That's good The Pontiac

    If issues occure again please call technical support as advised as I have noticed that there may be an issue on the line itself.

    Regards

    Al


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