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Cancellation charges

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  • 12-04-2013 3:54pm
    #1
    PenguinMan
    Registered Users Posts: 208 ✭✭


    Just wondering if there are any cancellation fees for cancelling a phone/broadband account assuming that I give the required 30 days notice?

    Thanks.


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    PenguinMan wrote: »
    Just wondering if there are any cancellation fees for cancelling a phone/broadband account assuming that I give the required 30 days notice?

    Thanks.

    Hi PenguinMan

    Assuming you are out of contract and notifyeircom 30 days in advance there will be no cancellation fees.

    For further info or if you would like givenotice of cancellation please contact eircom cancellations on 1901 option 4 where they will then advice you on the process and procedure to do so.

    Best wishes

    Al


  • Options
    #3
    PenguinMan
    Registered Users Posts: 208 ✭✭PenguinMan


    Thanks Alan. Is it still possible to port the current phone number to another provider after that?


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    PenguinMan wrote: »
    Thanks Alan. Is it still possible to port the current phone number to another provider after that?
    Hi PenguinMan

    Yes, this is possible when the thirty daysnotification period is up. It would be very important to inform the cancellations department that you are opting to switch to another provider and not requesting the full cancellation of services.

    Regards

    Al


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