Hotmail on Blackberry 9360

goalie2

I cant find a Blackberry thread so this is the best place I could put it

I have a Blackberry 9360 and have setup hotmail with with email reconcilation set to Delete on Mailbox * Handheld. Unfortunately this does not sync when I delete an email from my hotmail on ym pc or from the blackberry.

Has anyone comne across this issue before?

cookie1977

That's odd as it's working for me. So you went to options, email reconciliation and selected Mailbox & Handheld for "Delete on"?

goalie2

Yip indeed, I have my work email on it as well and it reconciles fine.

cookie1977

Remove the account from your BlackBerry and re add it. Let me know if that solves the problem.

goalie2

I have removed the account and added it back on the BB but it made no difference.

cookie1977

There isn't two way sync such that when you delete on your pc it deletes on your BB but there should be a sync such that when you delete on your BB it deletes online. Are you using outlook on your PC or going through the browser to hotmail?

goalie2

Going through the browser to hotmail, sometime use outlook.com, maybe that doesnt help?

cookie1977

no once you're using the browser it is fine. Are you using BIS or BES (Corporate)?

goalie2

BES I think, its corpoate based so hoping it is.

cookie1977

You'll have to ask your corporate IT person as they have a lot of control over what you can and cannot do so they may be restricting this.

goalie2

Thanks, will do