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What is the normal timeframe for new connections?

  • 18-04-2013 3:48pm
    #1
    jarvis_c82
    Registered Users, Registered Users 2 Posts: 89 ✭✭


    Hi,

    Just wondering how long a potential residential customer should expect to wait for a connection onto the simple telephone exchange?

    I ordered at the beginning of March and still no sign of a telephone line. I have rang customer service on numerous occasions but no one seems to know what is going on with my order.

    It has gone beyond a joke at this stage to be honest.


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jarvis_c82 wrote: »
    Hi,

    Just wondering how long a potential residential customer should expect to wait for a connection onto the simple telephone exchange?

    I ordered at the beginning of March and still no sign of a telephone line. I have rang customer service on numerous occasions but no one seems to know what is going on with my order.

    It has gone beyond a joke at this stage to be honest.

    Hi jarvis_c82

    Can you PM me with your full address and order number you received if possible and I will look into it for you.

    Thanks, Mark


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