Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

ELECTRIC IRELAND SLAPS FINE OF €100 FOR OVERDUE BILL????

Options
  • 18-04-2013 10:17pm
    #1
    vickers209
    Registered Users Posts: 1,466 ✭✭✭


    Hi Two friends of mine who pay a bit off there bill every week as they are currently unemployed. the bill does be general a bit higher in the winter so it may overlap a small bit between bills.


    There was €50 left on last bill and they received there new bill today it was €120 plus €50 from previous bill and a €100 fine for overdue payment this seems a bit steep.

    Is this a new policy esb has or has anyone had a similar experience??


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Vickers,

    This appears to be an error as Electric Ireland does not impose fines for overdue bills.

    There is a €300 security deposit, which is automatically charged to an account (that is only 14 months or less with Electric Ireland) if a direct debit is suspended. This can be removed from the account though if the direct debit details are re-set.

    We would recommend that they get in contact with us in order to have their bill charges clarified.

    Regards,
    Una


  • Options
    #3
    vickers209
    Registered Users Posts: 1,466 ✭✭✭vickers209


    PM SENT  if you could have a look at the account please
    thanks
    colin


Advertisement