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Activating an Eircom line

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  • 19-04-2013 12:12pm
    #1
    norrie rugger
    Closed Accounts Posts: 5,656 ✭✭✭


    Hi guys,

    Is it possible to have an Eircom line activated, without being a customer?
    I want to get Sky broadband but, as the line in the house is not active, they can not process it.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    norrie rugger wrote: »
    Hi guys,

    Is it possible to have an Eircom line activated, without being a customer?
    I want to get Sky broadband but, as the line in the house is not active, they can not process it.


    Hi norrie rugger ,

    It used to be the process that eircom old connect all new full installations (prior to the minimum 12 month contract with eircom came into effect). Customers could connect the line / account with eircom and then transfer to another provider.

    I can confirm this is no longer the case. There is a minimum 12 month contract for all new accounts / telephone lines set up.

    So whichever provider you wish to connect to, have to set up the line / account. It may be a case the order has to be sent to eircom technicians by the company to install (however the account / order activation has to go through the provider the customer wishes to join.

    Thanks, Mark


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