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No Itemised listing on phone bill (account in credit)

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  • 20-04-2013 12:34pm
    #1
    minibear
    Registered Users Posts: 299 ✭✭


    Hi, hopefully someone can help me with this issue. In my latest bill i can't access an itemised listing. The account is in credit and was in credit when the bill issued. On the "Itemised Listing" tab there's a drop down menu that should offer "call data" but for this bill it says no call data.



    Regards

    minibear


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    minibear wrote: »
    Hi, hopefully someone can help me with this issue. In my latest bill i can't access an itemised listing. The account is in credit and was in credit when the bill issued. On the "Itemised Listing" tab there's a drop down menu that should offer "call data" but for this bill it says no call data.



    Regards

    minibear
    Hi minibear

    I'm sorry to hear of this, I'll try to havethis looked into but in the meantime would you like me to email you a copy of the itemisation of your bill? Please PM me your eircom account details if so.

    Regards

    Al


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