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Changing bundles

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  • 22-04-2013 1:55pm
    #1
    Paddy001
    Registered Users Posts: 724 ✭✭✭


    Hi

    My parents are currently on a bundle for broadband and phone. The contract has just expired and the broadband isn't getting much use, if they move to a lower plan will they have to start a new 12 month contract?

    Thanks


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Paddy001 wrote: »
    Hi

    My parents are currently on a bundle for broadband and phone. The contract has just expired and the broadband isn't getting much use, if they move to a lower plan will they have to start a new 12 month contract?

    Thanks

    Hi Paddy001

    With all new packages and plans that eircom offer a 12 month contract applies however if you just wish to cancel the broadband without changing the call package I don't think a contract will apply, the best thing to do is to contact account cancellations on free phobe 1901 (option 4 and then 3) and discuss your options for a cheaper bill.

    Regards

    Al


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