iPhone 5 - Lightning connector problems

sureitsgrand · 22-04-2013 3:28pm #1

Hi all,

I've had the iPhone 5 since roughly last November.

At first everything worked perfectly. However, for the last 2 months or so the lightning connector has been a right pain in the arse. I plug it in to the phone and first it charges - then it doesn't - then I fiddle with it - then it charges etc. The slightest movement on the cord and it stops charging. As ye will know the phone buzzes/vibrates every time it connects to the charger, so on top of the fact that charging is such a pain in the ass the constant buzzing is highly irritating, too.

At first I thought it was just a fault with the connector, but I bought another one (official Apple also) and the problem is the same. Have I just got two dodgy cords or could it be the phone?

Anyway, I was trucking on until today I notice that one of the connectors just won't charge the phone at all. Really confused.

Anyone have any advice/similar problem?

Where would be my first port of call to get the thing remedied anyway? Was an upgrade from 3 - are they responsible or do I get onto Apple?

Any thoughts welcome.

Thanks.

brophs · 22-04-2013 3:38pm

Sounds like the connector on the phone is buggered. Contact Apple here https://expresslane.apple.com/GetproductgroupList.action

They'll either send you an envelope, which you put the phone into and return via courier (at their expense). That takes around a week.

Or, if you agree to pay €29 and have a hold of €500 put on your credit card, they bring a new (well, refurbished, I think) phone to your door. That takes no more than a couple of days. Once they get the phone the charge on the credit card should be released.

sureitsgrand · 22-04-2013 3:39pm

That's good to know, brophs.

Gonna try it with a mate's charger first and see if that's it.

Cheers.

mad muffin · 22-04-2013 4:00pm

Did you check if you have lint stuck inside the port?

I had the same problem and got a bit if lint out with a toothpick.

sureitsgrand · 22-04-2013 4:03pm

Yeah, had a go blowing on it and sticking a wee pin in there. Nothing.

mad muffin · 22-04-2013 4:08pm

sureitsgrand wrote: »

Yeah, had a go blowing on it and sticking a wee pin in there. Nothing.

No worries. It was worth a try.

sureitsgrand · 22-04-2013 4:11pm

I was thinking - could it be that the phone isn't recognising it as an official Apple accessory even though it is?

martin_g · 22-04-2013 7:32pm

I have gone through two lightning cables so far, them seem to be twisting at the lightning connection end and this is affecting the connection, as poor as the 30 pin connections I find.

sureitsgrand · 22-04-2013 8:52pm

martin_g wrote: »

I have gone through two lightning cables so far, them seem to be twisting at the lightning connection end and this is affecting the connection, as poor as the 30 pin connections I find.

For me they're worse! And I used to think those were pretty ****ty!

Anyway, gonna try out with a friend's soon and see if it's the connector or my phone. Pain in the bum, either way.

iPhone 5 - Lightning connector problems

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