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Got Bill Pay - Changing Mind - Any Cooling Off Period

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  • 28-04-2013 11:47am
    #1
    Aces018
    Closed Accounts Posts: 38 ✭


    This post has been deleted.


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    #2
    Sonics2k
    Registered Users Posts: 8,249 ✭✭✭Sonics2k


    O2 has a 7 day cooling off period, and im fairly certain other networks are the same.

    Best thing would be to get back in to Meteor straight away and cancel it


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    #3
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #4
    Gatling
    Registered Users Posts: 40,291 ✭✭✭✭Gatling


    Return the phone its probably part of the contract unless you had an idea of keeping a shiny phone for free
    360_F_102352090_ie3kLjDIvgrT1sxVDknWCUh8PxgMYzM7.jpg




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    #5
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #6
    wonski
    Registered Users Posts: 13,685 ✭✭✭✭wonski


    Aces018 wrote: »
    This post has been deleted.

    If you cancel during cool-off period you will definitely get your deposit back.
    Did you buy online, or in store?


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    #7
    Gatling
    Registered Users Posts: 40,291 ✭✭✭✭Gatling


    Aces018 wrote: »
    I didn't think I was getting a phone for free, but, I took the plastic off, but as stated, the phone hasn't been turned on or anything. Would that matter?

    Question. I gave a deposit.. Surely I'll lose that? (Which I don't want to, over 100 euro deposit given).

    Have you read the contract should have something in it about the cooling off period then drop back into meteor ask them directly
    360_F_102352090_ie3kLjDIvgrT1sxVDknWCUh8PxgMYzM7.jpg




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    #8
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #9
    Kristopherus
    Registered Users Posts: 11,907 ✭✭✭✭Kristopherus


    You'll have to go back to Carphonewarehouse re the phone at least. They may not have sent the contract just yet, so you may be in luck there as well. Worth a try.


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    #10
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #11
    NinjaTruncs
    Registered Users Posts: 2,499 ✭✭✭NinjaTruncs


    What's the phone as matter of interest, €129 for a phone on a 24 month contract at €49 a month seems expensive.

    4.3kWp South facing PV System. South Dublin



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    #12
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #13
    Walkman
    Registered Users Posts: 4,224 ✭✭✭Walkman


    They are not going to cancel the contract and let you keep the phone. If that was the case you've just gotten an iPhone 5 for €129 with no contract.


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    #14
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #15
    Bob24
    Registered Users Posts: 10,905 ✭✭✭✭Bob24


    Aces018 wrote: »
    This post has been deleted.

    Absolutely no chance Meteor or CW do this willingly, if this scenario happens it would only be because you refuse to pay the full price of the phone or to return it; and you are considered a bad payer.

    The actual price of the phone outside of a contract is between 650 and 900 euros depending on the capacity, and if they cancel the contract and leave you the phone they have no way of recovering that money which they have already spent by giving you the phone (and which if you keep the contract they would recover every month over the next 24 months as you service charge is higher than a contract without a phone).

    Even if they blacklist the phone they are out of luck to get their money back and you could still sell it for WAY more than 129 as it could be jailbroken/unlocked and used abroad.

    They would have to be idiots to do that.

    Either they allow you to cancel the contract, take back the phone, and refund you; or they don't cancel anything. The only option which would make sense financially to cancel the contract and let you keep the phone would be to charge you the difference between the actual retail price and the 129 euros you paid (ie an extra 500 to 750 euros), but I doubt you want that - and they probably don't want to either.


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    #16
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #17
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    Get a hard copy of this e-mail, time is ticking away and if they say it was received after 7 days, you're in trouble.


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    #18
    Gatling
    Registered Users Posts: 40,291 ✭✭✭✭Gatling


    Glad it went well for you Aces018
    360_F_102352090_ie3kLjDIvgrT1sxVDknWCUh8PxgMYzM7.jpg




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    #19
    Aces018
    Closed Accounts Posts: 38 ✭Aces018


    This post has been deleted.


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    #20
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    The branch manager in CW could not have been more helpful

    Fair play to CPW for this attitude as the manager is looking at a claw back from the network and a blot on the stores record and a bit of paperwork.


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