iPod Restore on different laptop

rookie1470

Hi Guys,

My nieces Ipod 3rd Gen?? one with camera has locked up as she has forgotten her password and says connect to iTunes. Problem being that the laptop she set it up with is gone. When i try to do it and restore the ipod on my itunes it wont let me do it. I have followed some stuff on utube.... put into DFU mode and restore but when its almost complete i get a message saying unable to restore as there is a passcode!!! so any suggestions would be appreciated before my sister has to fork out on a new one for her.

Cheers

riclad

I think if you have an itunes account,you can just download any music you bought again,after the ipod is reset.https://discussions.apple.com/thread/1470043
http://support.apple.com/kb/ht1320
http://www.google.com/search?gcx=c&sourceid=chrome&ie=UTF-8&q=ipod+lost+password

http://www.ifixit.com/Answers/View/43960/I+totally+forgot+my+pasword!

You will you need to plug it in to a pc or laptop with windows os, to do this method above.
probably pc with xp,or windows 7 ,is the easiest to do this with.

rookie1470

Hi riclad,

I have tried this but it doesn't seem to work, I'm using my laptop and not original laptop that the iPod was synced to. It goes through the process but at end it says it can't restore as the iPod has a lock code on it. Currently the iPod says " iPod disable, connect to iTunes.

riclad

install itunes on the pc, i suppose you could do a reset,
but ,you,ll lose all the music,data on the ipod.

I don,t know if installing itunes will make any difference.

rookie1470

riclad wrote: »

install itunes on the pc, i suppose you could do a reset,
but ,you,ll lose all the music,data on the ipod.

I don,t know if installing itunes will make any difference.

I have iTunes on my laptop but I cant rest or restore iPod, at this stage it doesn't matter about loosing any stuff on it as its unusable at present.

riclad

https://discussions.apple.com/thread/4544107?start=0&tstart=0
https://discussions.apple.com/thread/4536483

i think you,ll need to install itunes on your pc.

http://www.youtube.com/watch?v=otqXDh1UJtU

rookie1470

riclad wrote: »

https://discussions.apple.com/thread/4544107?start=0&tstart=0
https://discussions.apple.com/thread/4536483

i think you,ll need to install itunes on your pc.

http://www.youtube.com/watch?v=otqXDh1UJtU

Tried these things and still get same message, that iPod cannot be restored as it has a password on it.

riclad

MAYBE go to settings, do a full reset ipod,

it,ll erase all music, movies etc

i did this on my friends iphone,
to erase the credit card info ,user data .
it worked fine.
does reset work on your ipod?

rookie1470

riclad wrote: »

MAYBE go to settings, do a full reset ipod,

it,ll erase all music, movies etc

i did this on my friends iphone,
to erase the credit card info ,user data .
it worked fine.
does reset work on your ipod?

When I connect the iPod up to my laptop with iTunes I get a message.... Could not connect to iTunes as iPod is locked with a password, you must enter password before it can be used with . I have tried reset in DFU mode.... Hold down power button for few seconds till apple logo comes on, hold down home button for further 10 seconds etc etc as per videos on iTunes but it seems that all of them concern using your now laptop that the iPod was synced with in the beginning!!! When I try to reset it, I get a progress bar at top of my iTunes but at the end it says it cannot be restored as it locked with password.

riclad

You might be better off posting on the apple forum,
on boards ie.
I can,t think of anything else,
theres shop,s in moores st,city centre, that do ipod repairs,
i understand ,this is a software problem.

rookie1470

riclad wrote: »

You might be better off posting on the apple forum,
on boards ie.
I can,t think of anything else,
theres shop,s in moores st,city centre, that do ipod repairs,
i understand ,this is a software problem.

Thanks for your time replying!! Cheers

riclad

http://www.boards.ie/vbulletin/showthread.php?t=2056371743

i had a 60gig laptop, ide drive with a password on it ,
i never could bypass it.
i just put in a new drive.

yoyo

Moved from Comp & Tech.

rookie1470

Got it sorted guys, got a loan of a laptop with no iTunes on it downloaded itunes on it and put iPod into DFU mode and reset it no problem.

Thanks for the assistance.